Emotional labor puts lots of stress on workers whose occupations are interpersonal services.
 In psychiatric medical care, the addition of human rights issues, legal regulations, and ethical issues increase stress. "Yamayuri-en" is a facility for severe behavioral disorders and is not the same as general psychiatric medical care; however, both are influenced by "emotional labor" and are more likely to encounter patients with traumatic experiences. In this study, I examine my own "emotional labor" and consider the problems of working conditions and the pitfalls of psychiatric medical care, which could not prevent the "Yamayuri-en" incident.
 Author's abstract